I. Brief description of the projects done.
Our company in recent years has been as, Shenzhen Baoan District Gongming Street Water Company, Shenzhen Baoan District Songgang Water Company, Shenzhen Fuyong Water Company Limited, Shenzhen Shajing Water Company Limited, water meters and valves of special suppliers, annual sales of water meters and valves nearly 30 million yuan, the quality of our products, service levels, has been highly praised by the above customers.
Second, the situation of technical personnel.
  Our company is equipped with a number of professional technical personnel, can provide customers with professional technical services and support in a timely manner.
Three, emergency work arrangements.
Our company is equipped with professional after-sales service personnel and vehicles, with a special telephone service, to provide users with all-weather (24 hours) service. If the customer's product fails in Shenzhen: our company promises to respond within 1 hour to provide door-to-door service; customers outside Shenzhen arrive at the scene within 3-5 hours; if the repair fails to be normal within 2 working days, our company will provide free spare equipment not lower than the original equipment parameters for the purchaser to use until the fault is removed.
IV. After-sales service personnel
  Our company is equipped with 6 professional after-sales service personnel and 3 special vehicles for after-sales service, which can guarantee fast and convenient after-sales service for customers.
V. Service charge standard.
(1) Under normal use, the products provided by our company implement the national three-package service: the warranty period is 1 year, the warranty period to implement the return, replacement, repair.
(2) the products provided by our company, its commitment to lifelong maintenance. Outside the warranty period for the problem, our company is responsible for repair, only the resulting cost of parts.
Six, other service commitments. 
 1, free delivery to the purchaser's designated location, performance introduction and operational training for the use of personnel.
2, regular return visits maintenance: after-sales telephone call once a month to understand the purchaser's comments and suggestions in a timely manner to promote our after-sales service work to further improve.
3, belonging to the following cases of failure or damage, whether or not in the free warranty period, are not covered by the free warranty.
(1), not in accordance with the instructions, wrong installation, storage and use caused by the failure of damage.
(2), not the company's approved personnel repair, replacement or disassembly caused by the failure of damage.
(3), the use of parts not provided by the company caused by the failure of the damage.
(4), failure and damage caused by human or other reasons, including computer viruses, replacement of hanging containing management computer, handling, extrusion, bumping, input of unsuitable voltage, corrosion, etc.
(5), due to natural disasters and other force majeure caused by the failure and damage.
4、After-sales service contact information.
24-hour service telephone : 13699860556 Contact : Zhang Enlin
Complaint telephone ：13902954120 Contact：Zhang Fengying
5, such as failure to fully implement the above commitments, the purchaser may take the necessary remedial measures, the costs and risks borne by our company.


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